Airport Mall & Facilities

Terminal 1 is considered to be the main gateway into and out of the country, catering to thousands of travelers and visitors daily. The airport mall consists of 150+ retail stores, including food and beverage outlets, as well as travel companies. It provides 24/7 access to a variety of services including banking, telecom and car rental services, a range of restaurants and cafe options, in addition to other major retail and electronics brands located throughout the mall.

UPAC also manages T1’s multi-story parking facility, which can accommodate 1,500 vehicles in short-term parking, and 700 vehicles in a separate long-term parking lot. The company utilizes a state-of-the-art parking management system that includes license plate recognition technology, as well as auto-pay machines at the terminal’s arrival and departure halls to enhance the customer experience when visiting the airport, ensuring smooth entry and exit into the terminal’s parking.

In addition to the management of the airport mall and parking lot, UPAC also provides land-side operational support for two passenger check-in zones with 86 counters. UPAC provides maintenance of all related counters and equipment, luggage belts and baggage carousels. The operation is managed around the clock to ensure timely delivery of any and all maintenance and facility management services across the premises.